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Current Resident

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Resident Platforms

For HOA Management | Owners

Worth Ross Portal

Frank uses the Worth Ross as its HOA Management Company. The HOA portal, powered by Vantaca has the following benefits for owners:

    • Make and manage HOA payments and request billing statements
    • Receive communications and updates from the board
    • Submit service and maintenance requests
    • Notify the HOA of move-ins and move-outs via "Requests"
    • Download owner-relevant docs like governance docs, association manuals, insurance, financials and more.

    For Building Access | Owners & Tenants

    ButterflyMX App

    Frank uses the ButterflyMX system to manage building access. This includes a digital callbox on at the Floor 1 Lobby and P1 Parking Garage. ButterflyMX has the following benefits at Frank:

    • Badge access: Fobs to access the building and amenity areas like the co-working space and the gym
    • P3 Secured Parking Garage Entry: Access to secured parking on P3 via a windshield sticker
    • Speak to and grant access to visitors: Buzz in visitors or food/grocery driver drivers.
    • Manage your door access PIN and other various remote access controls

    Package Receiving | For Owners & Tenants

    LuxerOne App

    LuxerOne manages the receiving of packages and parcels from various carriers like FedEx, UPS and Amazon Delivery. The LuxerOne App has the following benefits:

    • Access the package room in the lobby of Frank Resident's Lobby near the mailroom
    • Be notified and reminded when a carrier delivers a package to you
    • Securely store your packages
    Frank gave FedEx/UPS ButterflyMX codes for mailroom access; Amazon uses Amazon Key for first-floor entry.

      Discussion Forum | For Owners & Tenants

      TownSq

      TownSq is a place for Frank owners and tenants to connect online through community discussion forums. You can use TownSq to:

      • Exchange information and interact with your neighbors on various topics and categories.
      • Reserve the Conference Rooms in the Lobby and Coworking area
      • Receive ad-hoc, time-sensitive announcements (elevator, power, safety)
      FOR OWNERS

      How to submit a request

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      FOR OWNERS

      View request status